Overview

Import / Export Coordinator

Portsmouth | Full-Time | £28,000 – £35,000 + Bonus

Are you an experienced freight professional looking for a role where your expertise is valued and your contribution truly matters? Join a well-established, family-run freight forwarder that’s been connecting businesses around the world for over 30 years. You’ll be part of a close-knit team that prides itself on exceptional customer service and a personal approach that sets us apart.

About the Role:

We’re looking for an Import / Export Coordinator to join our busy operations team in Portsmouth. You’ll be responsible for managing shipments across sea, air, and road – from quotation right through to delivery.
This is a varied role where no two days are the same. One day you might be clearing a container of machinery, the next arranging air freight for a delicate product. You’ll work closely with clients, suppliers, and carriers to ensure shipments run smoothly and deadlines are met.

What You’ll Be Doing:

  • Managing import and export shipments from start to finish
  • Liaising with clients and overseas agents to provide tailored logistics solutions
  • Handling customs documentation and clearances (experience preferred)
  • Maintaining accurate shipment records and communicating updates to customers
  • Working collaboratively with the operations team to meet client expectations

What Our Client Is Looking For:

  • Minimum 2 years’ experience in freight forwarding (import or export)
  • Strong organisational and communication skills
  • High attention to detail and ability to work under pressure
  • Positive, can-do attitude with a team-focused approach
  • Experience using Boxtop, Descartes, CNS, or Destin8 is a bonus

What’s on Offer

  • Salary: £28,000 – £35,000 per year, depending on experience
  • Monday-Friday, 9am-5pm (no weekends)
  • Bonus scheme for great performance
  • Free parking & casual dress
  • Supportive, friendly team culture
  • Pension contribution

If you’re passionate about logistics and want to work for a company that values people over process, we’d love to hear from you to tell you more.